Frequently asked questions
Find answers to common questions about our products and service.
Choose the product you'd like to personalise and follow the instructions on the product page. Simply provide your chosen image and any required personalisation details, and we'll create your unique item.
For the best results, we recommend using a clear, high-quality photo. Avoid images that are blurry, heavily cropped or very dark, as these may affect the quality of the final design
Yes! You can use a photo that holds special meaning to you. Whether it's a favourite person, beloved pet, memorable moment or special occasion, we can help turn your memory into a personalised gift.
Our personalised products are designed to support high-resolution printing, helping your image appear clear and precise on the finished product.
At the moment we only offer in store collection
Yes. An order confirmation is sent by email after checkout is completed.